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Use a system-approach that complies with Public Law 116-92, EEO MD-715, and 29 CFR 1614.
Review and evaluate current processes, procedures, and practices, including but not limited to, issuing notices of acceptance to the complainant and requesting funding for investigative services from the responsible office; make revisions; and implement...
Review and evaluate current processes, procedures, and practices, make revisions, and implement guidance to improve efficiencies associated with obtaining contract award for conducting investigations and drafting final agency decisions.
Develop and implement processes and procedures to ensure the contractors adhere to the Statement of Work for Equal Employment Opportunity services, to include, but not limited to (1) completing investigations timely, (2) submitting authorizations for...
Define and formalize the roles and responsibilities of the Office of General Counsel in the processing of discrimination complaints. Specifically, implement policies and procedures to demonstrate the agency has a fair and impartial Equal Employment...
Establish and implement procedures to ensure agency responses submitted to Equal Employment Opportunity Commission in its EEO MD-715 submissions are accurate, complete, and supported by documentation.
Review, revise, update, and implement standard operating procedures for processing discrimination complaints and ensure applicable staff are trained on the procedures.
Develop and implement controls to ensure standard operating procedures are kept up to date to reflect subsequent organizational, policy, or procedural changes that can affect processing of discrimination complaints.
Ensure the production and implementation of the alternative dispute resolution training module is completed and distributed widely throughout the agency via Learning Management System.
As recommended by Equal Employment Opportunity Commission, conduct a climate assessment survey to ascertain the reasons why employees are reluctant to participate in alternative dispute resolution, communicate the results to applicable stakeholders,...
